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#1 16-04-2019 12:24:40

Date d'inscription: 17-02-2019
Messages: 164

Website for 24X7 Call Center

Business Availability Center products are an extensive package of advanced, state-of-the-art tools for measuring and managing critical business processes to ensure business efficiency, stability and longevity in the market. Designed by Mercury Interactive, Business Availability Center products offer users an innovative approach to integrating business, end-user and system perspectives, while also providing a detailed analysis of the infrastructure that incorporates critical applications.

With the help of Mercury Interactive Business Website for 24X7 Call Center Availability Center products, organizations can: manage IT from a business perspective to improve service levels; translate business objectives into IT operational level agreements; ensure alignment between LOBs and IT by measuring and reporting on service levels from an end-user perspective; obtain a detailed map applications and infrastructure environments; rapidly identify, classify and diagnose problems to prevent application downtime; assess impact before deployment in order to minimize business risk.

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