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#1 05-10-2017 14:12:15

donnieclark
Membre
Date d'inscription: 12-05-2017
Messages: 313

Cannot print from my windows 10 pc to my HP printer

Hello Guys,

Having real issues printing from my PC.I actually did a fresh install and that didn't work.HP have sent me another brand new printer and I'm having the same issues.The printer I have is a HP officejet 4658.I can "airprint" ok from my iphone but my pc will just not recognise my PC wirelessly or through the usb.All my usb ports work fine.When I plug in the printer initially the pc does its own little setup and in the end it states the printer is installed.I look into my "add printer" setup and it shows the printer but states "driver unavailable".I now install the drivers from the HP website and follow the instructions but when it gets to the part of connecting the usb lead the computer doesn't see it. The most efficient technique for gathering valuable users is to show your app to the target audience through App Trailers. When I do a wireless setup with the same software again the computer doesn't see it.This is driving me mad because prior to my resetting the PC it was actually working WITHOUT having to install the HP software.The initial plugging it in to my pc installed the software I needed for usb printing.My pc is working fine.Its a brand new build and like I said this printer did work before.


Thanks

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